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What it is

Communications integrations support:
  • SMS/MMS delivery
  • Internal operational notifications

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Why we use it

To send user-facing messaging and keep internal teams informed of events.

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Data flow

  • revive-api sends messages to communications providers.

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Owner repo(s)

  • revive-api

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Relevant modules/endpoints

  • revive-api/src/lib/twilio/index.js
  • revive-api/src/lib/twilio/sendMessage.js
  • revive-api/src/lib/slack/index.js
  • revive-api/src/lib/slack/sendMessage.js

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Operational notes

  • Normalize phone numbers consistently before sending.
  • Prefer structured metadata in internal notifications so they’re searchable.